Shipping policy

Orders are processed within 1–2 business days (Monday–Friday, excluding US federal holidays).

Orders placed after 12:00 PM CT may begin processing the following business day.

You will receive an order confirmation email immediately after checkout. This confirms we received your order, not that it has shipped.

If an item is out of stock or an order requires verification, we will contact you within 2 business days.

Standard Shipping: 3–5 business days after processing.

Free Standard Shipping on all orders of $100 USD or more (pre-tax, after discounts).

Orders under $100 are charged a flat standard shipping rate, calculated and displayed at checkout.

Expedited options, where available, are shown at checkout with their own delivery estimates.

Delivery estimates are not guarantees. Carrier delays, severe weather, and peak seasons may extend transit times.

A shipping confirmation email with a tracking number is sent once your order leaves our facility.

Tracking may take up to 24–48 hours to display carrier activity.

You can also view tracking from your account order history.

If tracking shows no movement for 7 or more business days, contact us and we will open a carrier investigation.

Customers are responsible for providing a complete, accurate shipping address. We are not liable for orders delivered to an incorrectly entered address.

Address changes can only be honored before an order enters fulfillment.

Report packages marked delivered but not received within 7 days of the delivery scan so we can file a carrier claim.

Report shipping damage within 7 days of delivery, with photographs of the item and packaging.

International availability, rates, and transit times are shown at checkout where offered.

The recipient is responsible for all import duties, customs fees, and taxes levied by the destination country.